FAQ

Why choose double-layer mesh design?

The inner breathable mesh (≥65% porosity) blocks rain while releasing body moisture. Compared to single-layer, it lowers body temperature by 3–5℃, ideal for hot and humid climates.

How to select the right fabric?

• Heavy rain & strong wind: Oxford (wind pressure ≥80Pa)

• Hot & humid: PU coated / Taffeta (breathability ＞8,000g/㎡/24h)

• Temperate regions: Polyester (balanced cost & performance)

When should I choose a raincoat suit (jacket + pants)?

For high-intensity activities like construction, cycling, or rescue, a two-piece suit ensures full-body protection, better mobility, and less heat buildup than traditional coats.

How do I select the correct size?

• L: 160–170cm (teenagers/young adults)

• XL: 170-175cm 

• XXL: 175–185cm

• XXXL: Over 100kg body type

What international standards do you follow?

We comply with ISO 811: water resistance ≥10,000mmH₂O, sealed seams (>1.3cm), and zero leakage in 2-hour rain test.

What customization services are available?

• Logo embroidery (chest/back)

• FSC-certified eco packaging

• Functional add-ons: reflective strips, pocket layout, etc.

What is the MOQ and lead time?

• Standard styles: MOQ 1,000 pcs, 15 days delivery

• Customized styles: MOQ 1,500 pcs, 25 days (incl. 3 sample rounds)

What are the payment terms?

30% deposit, 70% before shipment.
Long-term partners (≥50,000 pcs annually) may apply for 30-day credit terms.

How does volumetric weight affect freight cost? How to optimize?

Logistics charges by actual weight or volume weight (L×W×H cm ÷ 5000).
We reduce cost with compression packing (up to 35% more load per CBM) and reinforced cartons for better space efficiency.

How do you handle currency fluctuations?

Quotes are valid for 48h. Signing within this period locks your price; after expiration, a revised quotation applies.

What is the inspection process and responsibility split?

• By client (e.g. SGS): arranged 7 days before shipment.

• Without client inspection: factory provides packing & loading photos.
  Any damage >0.3% due to factory fault will be reworked at our cost.

Who is responsible if goods are damaged during transport?

Normally, the carrier covers losses unless caused by force majeure, cargo nature, or consignee delay. If packaging is defective, responsibility shifts to shipper.

What insurance options are available?

• Cargo Insurance: covers natural disasters or accidents (fire, theft, collision).

• Logistics Liability Insurance: covers logistics errors and related claims.